Customer Feedback Policy

At Warisha Pret UK, we value your feedback and appreciate the time you take to share your thoughts with us. Your opinions help us improve our collections, service, and overall customer experience.

All reviews, comments, suggestions, ideas, and other submissions provided to Warisha Pret UK, whether through our website, email, phone, or any other channel, will be treated as non-confidential and may be used by us for business purposes.

By submitting feedback, you grant Warisha Pret UK a royalty-free, perpetual, irrevocable, and transferable right to use, reproduce, modify, adapt, publish, translate, and distribute your comments across any platform or medium worldwide, without compensation.

Rights and Responsibilities

Warisha Pret UK may use submitted feedback for marketing, research, and service improvement purposes.

We are not obligated to:

• Keep feedback confidential
• Provide compensation for any submissions
• Respond to all feedback received

By submitting feedback, you confirm that:

• Your content does not violate any third-party rights, including copyright, trademark, or privacy rights
• Your submission does not contain unlawful, abusive, defamatory, or inappropriate material
• The information provided is accurate and lawful

Warisha Pret UK reserves the right to review, edit, or remove any content that is deemed inappropriate or in violation of these terms. By sharing your feedback, you also allow us to use your name or username in connection with your submission if displayed publicly.

Click-to-Chat Terms and Conditions

These terms apply to your use of Warisha Pret UK’s customer support chat service.

By using this service, you agree to the following:

Eligibility and Conduct

• You must be at least 13 years old to use this service
• You agree not to share sensitive personal information such as card details or private identification data during chat interactions
• You will not engage in abusive, harmful, or disruptive behaviour
• You will not use the service for unlawful or misleading purposes

All chat interactions are private and may be recorded for quality assurance, training, and record-keeping purposes. Once submitted, chat content cannot be edited or deleted.

Use of Information

Any information shared through the chat service may be used by Warisha Pret UK to provide support, improve services, or for internal business purposes. By using this service, you grant us the right to use such information without compensation.

Disclaimer

The chat service is provided on an “as is” and “as available” basis. Warisha Pret UK does not guarantee uninterrupted access, accuracy, or reliability of the service at all times.

Liability

By using the chat service, you agree to indemnify and hold harmless Warisha Pret UK, its team, and partners from any claims, damages, or liabilities arising from misuse of the service or violation of these terms.